JOB: QCIF Data Innovation Program Manager

QCIF is currently seeking a Data Innovation Program Manager.

Position Description    

About QCIF

Founded in 2000, Queensland Cyber Infrastructure Foundation Limited (QCIF) is a not-for-profit company whose mission is to improve the quality and efficiency of data-centric research in Queensland. QCIF’s members are the seven research intensive universities in Queensland.

QCIF provides a range of high-performance data services to Queensland researchers, including data and informatics skills development, data management and data science expertise, software development, software hosting and access to digital research infrastructure.

QCIF works extensively with partner organisations to deliver its data-centric services. 

QCIF operates QRIScloud, the Queensland node of the Australian Research Cloud, to provide researchers with access to large-scale cloud computing and data storage. 

QCIF operates the ecocloud environmental prediction system in collaboration with Griffith University, the Terrestrial Ecosystems Research Network (TERN), the Atlas of Living Australia and CSIRO.

QCIF operates the Galaxy Australia bioinformatics analysis platform in collaboration with the University of Queensland, Melbourne Bioinformatics and Bioplatforms Australia.

QCIF develops, hosts and manages the Redbox Research Data Management Platform.

Program Manager

We are seeking to engage a full-time Program Manager within the Data Innovation team to assist QCIF in its mission of building the digital productivity of the Queensland and national research workforce.

The Data Innovation team is a financially self-sustaining software development and platform operations team within QCIF. The team develops, maintains and operates nationally-significant research tools and platforms. These include the open source RedBox Research Data Management Tool, a hosted biodiversity data collection tool, and a data portal providing access to nationally significant biomolecular data.

Data Innovation projects are typically undertaken in collaboration with a number of project Partners. The Program Manager will play a central role in the management and coordination of the Data Innovation Team’s activities. This includes managing client relationships, strategic planning in collaboration with clients, ensuring project deliverables and operational service levels are met, as well as resourcing and daily management of the data innovation team.

Employment conditions

The role is full-time for an initial 12 months, with the expectation of a long-term engagement after the initial period. The role is classified at University HEW 8/9 level, depending on experience and skills. The successful applicant will be employed through one of QCIF’s member universities and will be subject to the employment conditions and policies of that university.


  • QCIF will provide work direction
  • QCIF and the host institution will provide joint professional development and training
  • The host institution will provide general human resource management.


The Program Manager will be expected to build close working relationships with:

  • QCIF Data Innovation Team, including being responsible for the direct day-to-day management of the team members
  • QCIF Business Development & Communications Manager
  • QCIF Member Institutions and Partners
  • Other service operation teams within QCIF.

Key Result Areas and Responsibilities

The key responsibilities of the Program Manager include:


  • Management of software deliverables and service targets across a range of projects and services
  • Management and resource planning for the Data Innovation team
  • Negotiating with Partners the project management approach for each project
  • Deliver strategic advice & planning to QCIF and its Partners on roadmaps for the tools and platforms managed by the Data Innovation team.

Partner engagement

  • Ensure good communication is established and maintained between the Data Innovation team and its Partners
  • Ensure that issues raised between the Data Innovation Team and its Partners are dealt with in a timely manner

Coordination, implementation, operation

  • Oversee all aspects of the delivery of the Data Innovation Team’s software deliverables and operational targets
  • Operational management of the Data Innovation Team’s services, including cloud deployment and backup processes
  • Documentation of software and service architecture, code bases, operational procedures
  • Scheduling, resourcing and promoting events related to the Data Innovation Teams projects and services.

Selection criteria


  • Program/Project Management and or Bioinformatics qualifications desirable.

Skills and experience


  • Project / Program management qualifications, or at least 5 years’ experience as a project / program manager
  • Proven experience with managing multiple software development projects in parallel
  • Experience working with distributed teams and collaborators
  • Ability to design, cost, and deliver projects on time and on budget
  • Ability to identify and capitalise on opportunities for cost savings or new business
  • Ability to handle situations which require initiative, independent judgement, consultation with senior stakeholders, sensitivity and tact
  • Strong people management skills, including advanced facilitation and consultation skills
  • High-level oral and written communication skills, including formal oral presentations and report writing.


  • Strategic planning skills and experience
  • Informatics qualifications or experience, particularly bioinformatics experience
  • Experience with managed data services
  • Experience working in a research environment.

Application Process

Application Deadline: COB Thursday, 20 June 2019

Interviews: To be scheduled between 24–28 June 2019, with the successful applicant expected to commence as soon as possible.

To apply for this job, please send your CV and an application letter detailing how you meet the selection criteria to This email address is being protected from spambots. You need JavaScript enabled to view it., with Program Manager in the subject line.

For further details, please contact Phil Gurney, ph: 07 3365 7534.