A growing number of researchers have indicated that QRIScloud is becoming an increasingly critical component in helping them to deliver research outcomes.
This positive feedback was gleaned from the almost 280 responses from QRIScloud users and research leaders who participated in this year’s QCIF survey.
Many researchers said QRIScloud was a useful, largely reliable service with excellent support. One UQ researcher said: “QCIF provides world-class eResearch services and support that can drastically increase productivity, collaboration and stewardship of research outputs.”
“I have 100% peace of mind that my data is securely stored,” said a USQ researcher about QRIScloud.
QCIF recorded a survey ‘Net Promoter Score’ of 34.4, which continues to build on the 2017, 2016 and 2015 scores of 31.2, 23.2, and 8.0 respectively.
The quality of the feedback was excellent and helps us understand:
On the continuous improvement front, the survey responses highlighted the following key themes for us to focus on:
QCIF’s service delivery team has begun working on a number of these requests and looks forward to continuing efforts to deliver improved services and user experiences with QRIScloud.
We would like to thank all those who took the time to respond to our survey. To deliver further feedback, please contact Service Delivery Manager Stephen Bird: This email address is being protected from spambots. You need JavaScript enabled to view it..
If you would like to participate in next year’s survey, please ensure you have registered for a QRIScloud account.
21–25 October 2019, Brisbane
Read more ...27–31 May 2019, Sydney
Read more ...14 March 2019, webinar
Read more ...25–29 March 2019, Perth
Read more ...QUT now has its own weekly Hacky Hour to help its research staff and students with research-related IT problems.
Read more ...A QCIF eResearch Analyst’s research project was the highest funded in Queensland in the November round of Australian Research Council grant announcements.
Read more ...QCIF has made a formal commitment to the growth and spread of Software and Data Carpentry in Queensland, with the support of the global Software Carpentry Foundation.
Read more ...QCIF collaborator Open Data Institute Australian Network has secured Scott Waters as its new CEO.
Read more ...Providing travellers with real-time information on traffic conditions and congestion in the South East Queensland area.
Read more ...The interactive 3D visualisation shows how the greenhouse gas is generated in the dam's sedement zone. It allows non-technical stakeholders to make better informed decisions about methane management.
Read more ...Helping the UQ Molecular Dynamics group to improve the capacity of their software to handle at least 100 molecules at a time, up from 20, QCIF has enabled the group to continue its disease research at the cutting edge.
Read more ...The Tropical Data Hub (TDH) is a JCU developed centralised data store making it easier for researchers to manage data related to the tropics. An open portal, it facilitates a multi-disciplinary approach to issues around climate change and conservation.
Read more ...There's an important distinction between climate change and climate change adaptation. Research into climate change looks at questions of how the climate is changing and how this change will affect the environment. Climate change adaptation looks at how we can respond to these changes – how we can reduce the impacts of stresses on human and natural systems including our cities and regions, our agriculture and aquaculture, and the biodiversity of our environment, and how we can harness any beneficial opportunities. In other words, what should we do to prepare and adapt?
Read more ...