QCIF recently launched its 2017 customer survey, providing users with the opportunity to give feedback.
The feedback will help improve existing services and to inform the introduction of new services to meet researcher, research community, and member needs.
This year’s survey has been sent to more than 1,400 users of QCIF’s services — doubling the outreach of last year’s survey.
This is the third annual survey that QCIF has run. The comments have been invaluable with many suggestions that have driven service improvements. During previous surveys users mentioned some services needed simplification, others needed additional features and QRIScloud needed new services. In response, QCIF has developed and deployed such tools as Nextcloud, Mediaflux, and Aspera, and a range of applications within Murano.
We look forward to receiving your feedback from this year's survey and further improving our services and service quality as a result.
If you did not receive the survey but wish to participate, please contact Stephen Bird, QCIF Service Delivery Manager: This email address is being protected from spambots. You need JavaScript enabled to view it..
14–16 September 2018, Brisbane
Read more ...15–19 October 2018, Melbourne
Read more ...10–13 July 2018, Brisbane
Read more ...27 April 2018 to 12 October 2018, UQ St Lucia
Read more ...QCIF's user survey rating has increased for the second year in a row, jumping to a Net Promoter Score of 31.2 this year from 23.2 in 2016. This is a great result.
Read more ...Curious about what people said in their submissions to the Australian Government’s National Research Infrastructure Roadmap, which will help shape national eResearch for the coming decade?
Read more ...A QCIF eResearch Analyst’s research project was the highest funded in Queensland in the November round of Australian Research Council grant announcements.
Read more ...QCIF and UQ’s Research Computing Centre (RCC) are leading the development of dedicated computing and storage infrastructure to handle the big data volumes expected to be generated by a revolutionary new microscope being installed at UQ’s Institute for Molecular Bioscience (IMB).
Read more ...Providing travellers with real-time information on traffic conditions and congestion in the South East Queensland area.
Read more ...The interactive 3D visualisation shows how the greenhouse gas is generated in the dam's sedement zone. It allows non-technical stakeholders to make better informed decisions about methane management.
Read more ...Helping the UQ Molecular Dynamics group to improve the capacity of their software to handle at least 100 molecules at a time, up from 20, QCIF has enabled the group to continue its disease research at the cutting edge.
Read more ...The Tropical Data Hub (TDH) is a JCU developed centralised data store making it easier for researchers to manage data related to the tropics. An open portal, it facilitates a multi-disciplinary approach to issues around climate change and conservation.
Read more ...There's an important distinction between climate change and climate change adaptation. Research into climate change looks at questions of how the climate is changing and how this change will affect the environment. Climate change adaptation looks at how we can respond to these changes – how we can reduce the impacts of stresses on human and natural systems including our cities and regions, our agriculture and aquaculture, and the biodiversity of our environment, and how we can harness any beneficial opportunities. In other words, what should we do to prepare and adapt?
Read more ...
