News

Welcoming your feedback: QCIF’s customer survey 2017

QCIF recently launched its 2017 customer survey, providing users with the opportunity to give feedback.

The feedback will help improve existing services and to inform the introduction of new services to meet researcher, research community, and member needs.

This year’s survey has been sent to more than 1,400 users of QCIF’s services — doubling the outreach of last year’s survey.

This is the third annual survey that QCIF has run. The comments have been invaluable with many suggestions that have driven service improvements. During previous surveys users mentioned some services needed simplification, others needed additional features and QRIScloud needed new services. In response, QCIF has developed and deployed such tools as Nextcloud, Mediaflux, and Aspera, and a range of applications within Murano.

We look forward to receiving your feedback from this year's survey and further improving our services and service quality as a result.

If you did not receive the survey but wish to participate, please contact Stephen Bird, QCIF Service Delivery Manager: This email address is being protected from spambots. You need JavaScript enabled to view it..